Terms & Privacy Policy

Pre-Order Items

On the odd occasion that an item is marked ‘Pre-Order’, please allow additional time for your item to arrive - whilst we will do our best to get your order to you as quickly as possible, it may not be ready until the date shown.

Orders for a special occasion

If you need your order for a special occasion, send us an email along with your order and we will do our best to arrange for your item to reach you by the date specified – no promises but we would hate for a special occasion to be missed!

If we are unable to accept your order

In the event that we are unable to accept your order, we will email you and offer you a refund or the option of choosing the same item in a different colour or, alternatively, a different item to the same value. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, or because we have identified an error in the price or description of the item.

How we will use your personal information

Shopify Inc. provides us with the online platform that enables us to sell our products to you. Please click on the ‘Privacy Policy’ link (which should appear to the bottom left of the screen when inserting your details as part of placing your order) to find out how we and Shopify Inc. will use your personal information.


Other Terms & Conditions

Governing Law

These terms are governed by English law. 


Key Details 

  • This website privacy policy describes how FERRON Fashion Ltd protects and makes use of the information you give to the company when you use this website.
  • If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
  • This policy is sometimes updated. The latest version is published on this page and was updated on: 11/07/2019
  • If you have any questions about this policy, please email hello@ferron.co

Personal Information and Consent

By using our website (www.ferron.co), you are agreeing to accept the terms of our current privacy policy as described below. If you do not agree with any part of this policy, you may choose to not use our website.

In this privacy policy “Personal Information” means personal identifiable information such as but not limited to your name, street address, email address and telephone number. When you make an enquiry about us or our products, you may be asked to provide personal information so that you can make a comment or enquiry or for a variety of other reasons. When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the Personal Information.

Collection of Information 

If you have purchased a product/ products from FERRON Fashion Ltd, we may hold your contact details as well as details of the products that we provide to you. Those details are primarily used to send you information about relevant products.

If we have collected your details from an enquiry you have made, we will hold your contact details and details of information that we send to you. The Personal Information we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.

Your information and Third Parties 

Your Personal Information and the information which we gather is used for the express purpose for which it was collected. We do not provide Personal Information to other companies. We do not provide your Personal Information to third parties to use for their own marketing purposes. Please note that we will release your Personal Information if required to do so by law or by search warrant or court order.

Controlling information about you 

If you have agreed via 'opt-in' that we can use your information for marketing purposes, you have a right to unsubscribe at any time. You also have a right to access, rectification and deletion of your information at any time which you can exercise by using one or both of the following methods:

  • Send an email to hello@ferron.co
  • Click ‘unsubscribe’ at the bottom of any one of our emails

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998, and GDPR.


We will always hold your information securely.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and GDPR.