At FERRON, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

Information We Collect

We may collect the following types of information when you use our site:

  • Personal Information: When you place an order or register on our site, we may collect personal details such as your name, email address, billing and shipping addresses, phone number, and payment information.
  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, device information, and browsing activity.
  • Cookies: We use cookies to enhance your experience on our site. These are small files stored on your device that help us remember your preferences and provide personalized content.

How We Use Your Information

The personal information we collect is used for the following purposes:

  • Order Processing: To process and deliver your purchases.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Marketing: To send you updates, promotions, and relevant product recommendations, only if you have opted in to receive them.
  • Improvement of Services: To enhance and optimize our website and improve your shopping experience.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist in processing payments, delivering orders, or improving our services.
  • Legal Obligations: If required by law, we may share your information to comply with legal obligations, protect our rights, or prevent fraud.

Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the data we have collected about you.
  • Correction: If your personal information is inaccurate, you can request corrections.
  • Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in any email.

Data Security

We take reasonable precautions to protect your personal information. All sensitive data, such as payment details, are encrypted using SSL (Secure Socket Layer) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to track your activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, but this may affect the functionality of the website.

Third-Party Links

Our website may contain links to third-party sites that are not operated by FERRON. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies when visiting such sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us.

Author Profile

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Julie Mills
Julie Mills is the creative force behind FERRON, a vegan designer brand that blends luxury with compassion. Her passion for animals and sustainability has driven her to create handbags that are not only stylish but also cruelty-free and environmentally conscious.

Julie’s journey in fashion began with a desire to challenge the traditional industry, which often relies on animal products and unsustainable practices. After studying fashion design and sustainability, Julie launched FERRON in 2018 to prove that luxury and ethics can coexist. She collaborates with skilled artisans in Guangzhou, China.

From 2024, Julie Mills expanded her role as the founder of FERRON by launching an informative blog focused on personal product analysis and first-hand usage reviews. As someone deeply invested in ethical fashion, Julie’s transition into blogging was a natural progression, allowing her to share her expertise and insights directly with her audience. Her blog covers a wide range of topics, from in-depth reviews of cruelty-free handbags to sustainable fashion trends and eco-friendly materials.
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